| 008 |
|
231116s2022 nyu b 001 0 eng |
| 020 |
|
|a9780593418574|q(hbk.)
|
| 040 |
|
|aKCIS|beng|cKCIS|eAACR2
|
| 041 |
0
|
|aeng
|
| 100 |
1
|
|aGuidara, Will,|eauthor
|
| 245 |
10
|
|aUnreasonable hospitality :|bthe remarkable power of giving people more than they expect /|cWill Guidara
|
| 260 |
1
|
|a[New York] :|bOptimism Press,|c[2022]
|
| 300 |
|
|ax, 272 pages ;|c24 cm
|
| 500 |
|
|aPlace of publication from publisher's website
|
| 504 |
|
|aIncludes bibliographical references and index
|
| 505 |
0
|
|aA letter from Simon Sinek -- Welcome to the hospitality economy -- Making magic in a world that could use more of it -- The extraordinary power of intention -- Lessons in enlightened hospitality -- Restaurant-smart vs. corporate-smart -- Pursuing a true partnership -- Setting expectations -- Breaking rules and building a team -- Working with purpose, on purpose -- Creating a culture of collaboration -- Pushing toward excellence -- Relationship are simple. Simple is hard -- Leveraging affirmation -- Restoring balance -- The best offense is offense -- Earning informality -- Learning to be unreasonable -- Improvisational hospitality -- Scaling a culture -- Back to basics
|
| 520 |
|
|a"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--|cProvided by publisher
|
| 650 |
0
|
|aCustomer services
|
| 650 |
0
|
|aHospitality
|
| 650 |
0
|
|aCorporate culture
|
| 650 |
0
|
|aManagement
|
| 740 |
0
|
|a超乎常理的款待：世界第一名餐廳的服務精神
|
| 983 |
|
|aKCIS
|
| 983 |
|
|aJ1120822008
|
| 095 |
|
|aHL|bHLEN |cHE017057|d650|eGUI|pB|tDDC
|
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